Gym Session Policies and Procedure

Policies and Procedure

Destination Dallas gym membership is required.

Training sessions will begin promptly at the time specified by the client and coach and end 45-60 minutes from that specified time.

Monthly Packages are non-refundable if any sessions have been used and or diet and workouts have been sent.

Month to month Packages must be pre-paid in full and are scheduled at the time of sign-up.

Monthly payments will be paid or drafted on the friday closest to original sign-up date

Example client signs on wednesday the 3rd payment would be first friday of each month

Sessions will be scheduled at same times if possible for ease of both client and coach unless otherwise arranged by Team Fit Fantauzzi coach.

Month to month Packages must be used within 30 days of the purchase date.

Month to month Packages can be changed with 7-10 day written notice before next payment date.

Ex. client wants to go from 1 weekly to 2 weekly, or from 1 weekly to 3 weekly.

This is to allow for client management

Month to month Packages can be paid via Credit Card, Paypal, Venmo, Cash/Check

If paying by cash/check auto draft form is required and amount will be charged if payment is not received by closest schedule session of payment date.

Any declined transactions will be charge $100 fee

Cancellation of month to month service must have 30 day written notice via email before next scheduled payment to avoid cancellation fee (½ of current months package).

30 days will be considered 30 days of signed date of this contract.

Ex. $400 monthly package selected would be charged $200 if 30 days notice not received.

Example client signed contract on 3rd of current month, written notice would need to be 30 days before 3rd of next month

Valid credit/debit card auto draft form must be completed at time of contract via automatic payment authorization form.

If a client does not give 30 days written notice of cancellation of services they will be charged 50% of currently monthly package on current due date.

Cancellation of 3 or 6 month agreement must have a 30 day notice to avoid remaining balance of agreement cancellation fee.

This means if you just cancel your services without notice and have 2 months left on your agreement that amount will be auto-drafted.

If you cancel with notice 50% of your remaining agreement will be drafted upon cancellation

Client cancel/reschedule policy. Client must give 12 hours advanced notice, less than 12 hours or a no-show will result in a burnt session to be determined by coach

Late Policy - if a client will be late for a scheduled session the client has a 15 minute grace period. If client is later than 15 minutes without late notification, then coach has the right to burn session.

Bucket List Sessions - If any session is scheduled to be missed due to coach approved reason. It will be added to the session bucket list. Bucket list sessions will be used upon cancellation of service with 30 day notice

Client management is done with the PTMinder software that can be downloaded to your smartphone and/or accessed at www.teamfitfantauzzi.ptminder.com

Credentials will be emailed once first payment is made

Workouts and diets will be assigned within the software as well as emailed to client from the software.

New client questionnaire, Physician Approval (if applicable), physique coaching and cancelation agreement must be completed, signed, and on file prior to the beginning of the first session. A emailed copy will be sent upon client request.

Welcome to TeamFitFantauzzi personal physique coaching

Gym Session Policies and Procedure

Policies and Procedure